Successful Story of www.handbagsitalia.com customers
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Hey, Rose. I just got the shipment and I'm very satisfied with your leather handbags. Thank you for your excellent customer service until I got this package. I'm sure I'll look for you when I reorder from your company. Thank you. Right now, I'm just browsing of your new launch items.
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Dear Susan
I have never in my life dealt with a company and its people who have been so wonderful and polite. It has certainly been a most wonderful surprise........ I commend you all on your website and on your unbelievable telephone manner; I am really looking forward to receiving my leather handbags.
(Can’t wait) and I will definitely be telling all my friends and work colleagues how wonderful you are ... Looking forward to a continued relationship with you.
Thank you once again
Yours most sincerely
Nickola Szabo
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Thank You Susan.
This bag is going to my Sister-in-Law for her upcoming birthday.
P.s. My wife and daughter absolutely loved the genuine leather handbags I got them for their birthday. They just went nuts over the quality of the genuine soft leather. They couldn't believe how soft the leather was for such a big leather handbag. They thought I spent a fortune. Thank you for making me looks good in their eyes.
Warm Regards
John
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Hi Honey,
How are you...?
I have just received my first ever order of genuine leather handbags from you... and to say that I am thrilled is an understatement!
They are stunning! The smell is filling my house, and they are just exquisite!
I feel very hopeful now, about a happy future for my business.
Thanks soooooooooooooo much to you all.
I look forward to the next lot arriving very soon!
From,Andrea
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Hello Hanson,
I got the package of 15 pcs genuine leather handbags already, it looks good to me, did not have the chance to open all the leather handbags from you. Am checking new styles of leather handbags in the site now and then....we still owe your company $20.00.
Thanks again for good customer service.
All the best,
Jocelyn
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Jessie that is very nice of you thanks you very much hopefully soon I can order 5 of each kind of leather handbags in your website. I appreciate your help and say thank you to your boss for me
Fiona
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Dear Kim,
Warm greetings to you,
I received the bags yesterday and I must say that I am very pleased.
They are all I wanted them to be, thank you.
Now I am waiting for my second delivery.
Wish you the best.
Alan
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Kim
I receive the bags they are so beautiful the best product I have bay
And very fast delivery Thank you very match.
I am so happy with my logo on the bags
Thank you again
Regards
Sue
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Hey Jessie
The bags arrived and are FANTASTIC !!, I am more than happy with the quality and the fast turn around. I am going to put another small order in now for a couple of extra of the stock we received, maybe you can add these to the backorder you have in the system?
Thanks so much, love the LOGO.
jenny
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Perfect! Thank you......
I shall be sending a photo in shortly, with a recommendation for your site, if you ever need it. I love all of the genuine leather handbags I have received... they are fabulous quality, with each leather handbag being wrapped perfectly, a wonderful delivery service, and great girls to look after us.....!
Thanks, Jessie
Andrea
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Hi Jessie!
I am a customer from Canada. I had to write and tell you how satisfied I am with your company’s service!
I ordered a real leather handbag last week and I love it! It is just as you described. Nice soft pebbled leather and I received it so quickly!
I will definitely be ordering again and telling my friends and family!
Thank you!
Diane Murray
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omAntoine < xxx @hotmail.com>
To Hanson Luo <Hanson@HandbagsItalia.com>
Dear Hanson,
I received the package today. Everything is in order.
Quality & Finishing are up to my expectations.
Thanks a lot.
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Antoine from Angela <XXX@nbnet.nb.ca>
To Hanson Luo <Hanson@HandbagsItalia.com>
dateThu. Nov 26, 2009 at 2:18 AM
Subject Re: Handbag order feedback in 2009
Hello Hanson,
I just placed another small order. I think you told me that the 2 leather bags from my previous order would be ready to be sent out this week. If you have not sent them yet you can send it together with this order. I received my last order today and was very pleased with the bags. The pebbled leather from Italy was very soft and expensive looking. I really like the high-end looking tag that says it is genuine Italian leather on them; it really adds value as well as validating the quality of the bag. As well the small leather cut-out sample attached to them was also perfect as again it confirms to the customer it is real leather. Perhaps something to think about in the future is the interiors. Right now in most of your purses you use a cotton lining. I really would like to see a patterned satin look on the inside because that would take the purse to another level. Also what is really popular and I get requests for is the crocodile embossed leather and the soft supple patterned (not hard and stiff) leather. As well about 95% of the women looking at my purses all want the handles to be long enough to comfortably go over their shoulder and jackets.
I will send the money for my new order this evening via western union.
Tomorrow I will send you the information.
Thanks!
Angela
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From Sabah Parker <XXX@yahoo.com>
toHanson Luo < Hanson@HandbagsItalia.com>
Thank you Hanson you are wonderful.
Sabah.
Bijou Amani.
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From: Hanson Luo <Hanson@HandbagsItalia.com>
To: Sabah Parker <xxx@yahoo.com>
Sent: Sun, November 22, 2009 5:38:50 PM
Subject: DHL No. for 19 bags
Dear Sabah,
We sent out your 19 bags by DHL on Nov 20th.
The DHL No is 1732019461
Look forward to your new order.
Thanks
Hanson
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From D Pickens <xxx@hotmail.com>
To Hanson@HandbagsItalia.com
Subject RE: wait for your comment of the bag and new order
Hello Hanson,
YES, I did get the leather bags and I am very impressed.
The quality and workmanship are as described - excellent.
The rose colored bag is different in color but it is very nice.
I will display these for sale and hope to place another order soon.
Thanks again,
Daryl
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"From: Hanson<Sales@mail-handbagsitalia.com>
To: Ashlee
Date: 2009/05/07 9:33 AM
Subject: Re: Bag's tracking No DHL 197943XXXX
Dear Ashlee,
Happy that you satisfied with our bags.
The custom handbag is by real Italian leather and handmade. it is realy very personalized and pop.
"custom Prints Black Leather Tote" is out of stock.
We can reproduce it for you. Miniment orde qty is 10pc.
How about your idea? Wait for your good news.
Hanson
Sales manager
www.handbagsitalia.com
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Hi Hanson
I recieved the custom handbags today. They look great except I didn't realize that the zebra on the one bag was fur. Is the zebra on the bag "Zebra Prints Black Leather Tote" the same fake fur material or Italian leather? If it is leather can you put aside 2 for me and I will do the order. Thanks
Ashlee from Canada
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May 7th, 2009
"Good morning Hanson, at least it is here, 5:30 am. I do really love your bags and plan on ordering many more in the future. I am trying to build up my stock but will take time because of funds, but so far yours are surely my favorites. I do have one complaint and that is there are so many bags on your site that I would love to order but they are out of stock. Will they be restocked or are they completely no longer available?
Thanks, Anne"
Anne from Florida, United States of America
Apr. 9th, 2009
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"Thank you for you promtness. The bag is fantastic, the leather is so well done, I couldn’t believe it, I'm impressed. It's a beautiful bag, extremely put together so well. You will hear from me again soon, again, THANK YOU"
Ashley from Edinburgh, UK
Mar. 21st, 2009
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"Thank you so much. I have received my bags. Very good communication, fast delivery and overall excellent service! This is definitely a fantastic shopping experience!"
Elisa, London UK
Feb 25, 2009
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"Dear ,
I recently purchased a handbag from you guys. Just wanted to let you know that I am extremely pleased with my purchase.
All of my friends and co workers have inquired about your website..
They were extremely impressed with the quality of my handbag.
I have received so my compliments on it and I would like to thank you for such efficient service and the exceptional quality of my purchase.
I definitely will be buying from you again...
Thanks again,
Very satisfied customer"
Jennifer, California, USA
Feb . 18, 2009
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"I own a small shop in Sydney, selling handbags and shoes. I was so glad that I found you! What I love most is your styles are very trendy, and almost every 1 to 2 weeks I can get new designs. I am planning to open another shop now."
Linda Knox, Sydney, Australia
Feb. 2nd, 2009
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"I am a returning customer. I love your system, very convenient to use. And the styles are very good. Thank you for yr great service. Keep up the fantastic job, guys. I enjoy receiving notice email of your new designs every time."
Carmen, Berlin, Germany
Jan. 25th, 2009
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"Hi, I just gave up the handbag I wore for the last year and changed for this new one from you. It's so beautiful. I am so happy only I own it among my friends. I am already so pleased that I decided on it. It feels good just sitting there. Can't wait to go out wearing it."
Jane K., USA
Dec. 30th, 2008
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"Before I found this beautiful website, I sold handbags, and the business was going well. Some bags sold out so fast that I never thought that I would quit the handbags business. But sadly this is illegal and I was forced to shut my store down. Fontunately I found this goegeous site, and i feel released quitting the business. But i am on the way of a new business - selling these beautiful but no logo bags. Hopefully i will get things right again."
Ashley Stewart, the Netherlands
Dec. 21st, 2008
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"Hey guys, help me!!! I can't help stopping myself buying from you the beautiful handbags! I have so many bags now that I think I can open a boutique selling bags now. Pity I don’t have time for this. I will definitely considering having my own shop one day."
Barbara Brown, Ottawa Canada
Dec. 3rd, 2008
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"I was recommeded by my friends to come to your shop. I am afraid I will be one of your very regular customers from now on. You have so many styles I like. But I will definitely buy together with my friends. Then we can have discount if the quantites are more. "
Christina Howards from UK
Nov. 28th, 2008
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"Hello Roger, My bags arrived it was very quick the blue bag is beautiful I am sure my daughter will love it ,the black is very nice as well that one is for me and the brown bag I had to substitute is very nice but a little too big for a small person like me but I am sure I will make use of it .I do have a suggestion to improve it (the brown bag),at the sides it would be better if it had some magnetic studs to keep the pleat in place so the bag keeps it shape I hope you know what I mean. I would also like to thank you for ringing me here in Aust. so we could sort my order out it was very good customer service.
Thank you. "
Patricia from London, UK
Nov. 25th, 2008
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"I am wondering if you guys can provide the Brown hobo bag with a removable flower in red color? If you produce it, pls let me know, i adore it."
Rebecca from San Francisco, USA
Nov. 12nd, 2008
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"You have very great service. I can’t believe you ship the bags that fast. And fabulous quality. Reall good. Will buy again. Cheers. "
Cindy Smith, Washington DC, USA
Nov. 12nd, 2008
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"I am from Australia, and i almost made a mistake that the $ in your site refers to Au $. Thank God you guys have a live chat and infrom me right about it. I don't think i will mistake it next time."
Cathy from Canberra, Australia
Nov. 10th, 2008
"I MUST SAY, YOU ARE ONE OF THE VERY FEW SHOPS I'd LIKE TO BUY AGAIN AND AGAIN. YOU HAVE PERFECT QUALITY AND FANTASTIC STYLES. AND, I APOLIGIZE THE FIRST TIME BESING SO RUDE TO YR SALES PERSON AMANDA."
Clover from Switzerland
Oct. 14th, 2008
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"This is Juan from Morroco. I seldom write feedback to suppliers. And last time I did for one supplier because they gave me extra discount and asked me to do so. This is my very first time to write something for you, by myself. I myself wanted to do so. I think everything done by you are so good. I enjoy doing business with you."
Juan from Morroco
Oct. 6th, 2008
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